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Gloomhaven is a game of Euro-inspired tactical combat in a persistent world of shifting motives. Players will take on the role of a wandering adventurer with their own special set of skills and their own reasons for travelling to this dark corner of the world. Players must work together out of necessity to clear out menacing dungeons and forgotten ruins. In the process they will enhance their abilities with experience and loot, discover new locations to explore and plunder, and expand an ever-branching story fueled by the decisions they make.
This is a legacy game with a persistent and changing world that is ideally played over many game sessions. After a scenario, players will make decisions on what to do, which will determine how the story continues, kind of like a "Choose Your Own Adventure” book. Playing through a scenario is a cooperative affair where players will fight against automated monsters using an innovative card system to determine the order of play and what a player does on their turn.
Essentially, every turn a player will play two cards out of their hand. Each card has a number at the top, and the number on the first card played will determine their initiative order. Each card also has a top and bottom power, and when it is a player's turn in the initiative order, they determine whether to use the top power of one card and the bottom power of the other, or vice-versa. Players must be careful, though, because over time they will permanently lose cards from their hands. If they take too long to clear a dungeon, they may end up exhausted and be forced to retreat.
Shipment Processing Time
All orders, if the item was in-stock at the time of purchase, are processed within 2 business days of the order being placed, or, if the item was out of stock at the time of purchase, within 2 business days of the product arriving in store.
Preorders are processed in a timeframe that allows for the product to arrive on or after the release date.
If an item is 'Order-in', it can vary how long this item takes to come into stock from our suppliers. If in stock at our supplier, it is likely to be 2-3 weeks to arrive in store. Other times, items may be out of stock at suppliers, and while we do our best to ensure our website it up to date, we have thousands of products on our site, and technology hasn't quite caught up for us to pull information from all our suppliers and the availability of each and every product, and have this update regularly. If you require a product ETA, please contact us at the time you place your order.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Orders (including PO Boxes and Parcel Lockers) will be shipped via our shipping client Shippit, which includes courier partners such as Couriers Please, Aramex, and AusPost Parcel Post at a flat rate of $15 per order. Please note parcels have authority to leave, unless you request otherwise.
If shipped via Standard Parcel Post, it is up to the discretion of the individual courier whether your parcel is left at your residence or taken to the nearest depot or post office. We do not have any control of a parcel once it has been picked up from our store(s).
Express Post orders are shipped via the Aus Post Express service and are charged at a $28 flat rate. Please note that not all post codes are covered by this service.
Delivery delays can occasionally occur, especially during peak periods such as Black Friday and Christmas, or by weather events. If you feel your order has been significantly delayed, in the first instance, we ask you contact Shippit via their contact service, if they do not respond, please contact us at https://vaultgames.com.au/pages/contact-us.
Click here to read out entire shipping policy
Returns & Refunds
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.