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Shipment Processing Time
All orders, if the item was in-stock at the time of purchase, are processed within 2 business days of the order being placed, or, if the item was out of stock at the time of purchase, within 2 business days of the product arriving in store.
Preorders are processed in a timeframe that allows for the product to arrive on or after the release date.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Orders to non-PO Box addresses are shipped via courier at a flat rate of $12 per order. Please note parcels have authority to leave, unless you request otherwise.
Orders to PO Box addresses are shipped via AusPost at a flat rate of $12 per order.
Delivery delays can occasionally occur. If you feel your order has been significantly delayed, please contact us at by clicking here.
Returns & Refunds
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.